We understand that plans can change, and we want to make sure that you have a hassle-free ticketing experience. Therefore, we offer full refunds for tickets purchased through our music venue ticketing process up to 48 hours before the start time of the show.
To initiate a refund, please contact our customer support team at least 48 hours before the show start time. We will process your refund within 7-10 business days after receiving your request.
Please note that any refund requests made within 48 hours of the show start time will not be eligible for a refund. Additionally, any service fees or processing fees associated with the ticket purchase will not be refunded.
We reserve the right to modify this policy at any time, and any changes will be posted on our website. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
Customer Support Email: email@example.com
Please include information about the show, and the PayPal Merchant Transaction ID that was emailed to you during your original purchase.